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Business Administrator

Job Title:Business Administrator

Reports to:Quality Assurance Manager

Salary: In line with government minimum wage guidelines

Hours:Full Time – 40 hours per week (9:30am- 6:30pm Monday- Friday)

Location: Branksome, Poole

Protect Line are a fast-moving Life insurance brokerage and are appointed representatives of one of the largest network in the UK (regulated and authorised by the FCA).  Winning ‘Protection Firm of the Year’ twice in the last 5 years means we’re passionate about remaining sustainable yet innovative and dynamic.  We are trusted by some of the UK’s leading providers to tailor protection policies to suit consumer needs on a non-advised basis.

Our people are our most valuable asset and that starts with you, we believe in investing in everyone we employ, this is achieved through an encouraging, candid and unique relationship. You will be joining us at an extremely exciting time as we are seeking talented individuals keen to use their newly developed skill, with desire to succeed and grow & develop themselves within this role.

The Role:

You will be working within the customer administration team, supporting with various administration duties across the wider business. Attention to detail, dedication and team work are essential to the success of this position.

Key Responsibilities:

  • Checking customer’s policy details, printing out and posting customer documents
  • Liaising with Insurers via email and telephone as appropriate to check details of customer’s policies
  • Capture and record accurate customer information using our internal computer systems
  • Coordinating stationary supplies and storage
  • Stationary ordering
  • General office duties as required
  • Assisting with tea & coffee refreshment service for office when required
  • Answering reception calls and greeting visitors to the office
  • Handling office deliveries and distribution to correct

Key Requirements:

  • Proficient in Microsoft Packages & data entry
  • Articulate written, verbal and face to face communication
  • Hard worker, motivated to hit daily workload target
  • Positive, confident personality
  • Excellent attention to detail  

This unique position also has the following benefits as part of the role:

  • Protect Line A list card providing you with hundreds of discounts at local restaurants, bars, clubs, salons plus much, much more.
  • No weekend working, Christmas and birthdays off plus a holiday allowance
  • Free local parking
  • Employee life insurance
  • Company Pension Scheme
  • Childcare vouchers
  • Refer a friend scheme
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