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HR Generalist

Salary: £30,000 per annum
Hours: 40 hours per week Monday to Friday (8:30am- 5:30pm)
Reporting to: HR Manager

Who are we?

Just an Insurance Broker? In title yes but in how we live and breathe, absolutely not. As a business we have grown from an acorn to an oak tree at a significant pace and achieved great success through sheer grit, determination and always remembering our roots. Retaining our core values through growth and change is key to the DNA and unique culture here at Protect Line.

Our business “why” is to reduce the protection deficit in the UK by protecting as many UK families as possible in the UK; it’s as simple as that. We believe in doing the right thing, first time. We do this through our absolute commitment to investing in our people, our products and innovation to deliver the very best customer experience. 

Who are we looking for?

Our unique culture has been created by our shared values, with our people at the heart of everything we do and every decision we make.  Understanding and supporting our employees is incredibly important to us, which makes this new role particularly special as it is so heavily involved in us continuing to develop this.

Reporting to the HR Manager, we are looking for a HR Generalist to work as part of a team of two, that provide support to our business centred around employee engagement and growth.

This is a ‘hands on’ varied position, therefore we are looking for a HR professional who has experience of working within a face to face, fast paced business.

Key Responsibilities:

  • Taking the lead on absence management which includes employee communication and support, reporting absence data, and advising on appropriate actions
  • Providing emotional based support, working alongside the HR Manager to maintain a culture of seeking to understand our employees, and encouraging a collaborative approach
  • Working on our internal HR system to ensure records are maintained, and reporting requirements are met
  • Supporting with performance monitoring by attending meetings, capturing minutes and collaborating on the appropriate outcome
  • Providing advice and coaching to employees and management on HR activities, policies and procedures
  • Working in collaboration with our Recruitment team to support with on-boarding of new starters, issuing contracts of employment and background checks as required
  • Responding to daily queries from the business on all HR related matters, as well as sending companywide communications and updates
  • Completing HR administration as required, including scanning and filing

Key Requirements:

  • CIPD Level 3 qualified essential, Level 5 would be preferred
  • Solid experience within a face to face HR role, in a fast paced environment
  • Approachable  and understanding, with the ability to offer guidance and advice
  • A high level of integrity, always wanting to do the right thing every time
  • Proactive and exceptionally organised in your approach with excellent attention to detail
  • A strong communicator with the ability to build positive working relationships effectively
  • Up to date with current and upcoming employment legislation, laws and practices
  • Confident in making decisions
  • A strong alignment to our business values of Integrity, Collaboration, Passion, Understanding, Innovative and Energised
  • PC Literate, with experience of working with HR systems and analysing data


Whilst we would love to be able to respond to every application we receive, it isn’t always possible due to the high volume we receive each day. We are also experiencing a higher than normal volume meaning our usual response time of 3-5 days is not always met. If you have not heard from us within 7 working days, please assume that your application has not been successful. If your application is not successful, your details will not be retained unless you specifically request us to do so.

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